Careers

My Swings Aren’t Being Simulated – What Can I Do?

We’re sorry to hear you’re encountering issues while playing on Golf at Home. In most cases, these problems are related to alignment or other parts of each player’s setup. We’d recommend going through the rest of this help article to help get things running smoothly. Ensure everything is set up properly: From the home screen, tap "Calibrate Playspace" for quick tips and setup instructions. The final step of this sequence is to take a test swing. If your test swing isn’t detected during setup, try these tips: Stay in Frame: Make sure you and your club are always visible in the shot. Phone Height: Position your phone around waist height for the best results. Lighting Matters: Ensure your setup is well-lit for optimal performance. You Only: Be the only person in the frame—background images or people can confuse the app. Alignment: Keep your mat inside the guide box shown on the app during play. Here's a quick video discussing the steps above: Make a Divot: Your swing should create a divot on the Golf Daddy Simulator Mat for accurate swing analysis. Here's what divots look like: What is a divot? How is it related to my practice sessions with my Golf at Home? A divot is the mark your club makes on the mat during a swing. Golf at Home uses this to analyze your swing and give accurate feedback to help you improve. Still Experiencing Issues? You can also send a screen recording of your session, and we’ll look into it further. We’re here to help.

Read More

My Swings Aren’t Accurate – How Can I Fix This?

To make sure everything is set up correctly on your end, from the home screen, tap "Calibrate Playspace" for quick tips and setup instructions. Here are some additional setup tips: Setup your tripod at waist level with the phone titled down Have a play area of 6x6 feet Make sure the DivotDaddy is aligned within the white rectangle, and your entire body—including your wrists—is visible. Make sure that there's no strong shadows in the camera, nor glares. We’re actively working on improving swing detection for all distances—whether your shots are going too short, too long, or not registering at all. Need more assistance? Feel free to start an in-app chat with us or send an email to help@golfdaddy.com. We're here to help!

Read More

Troubleshooting Voice Command Issues

Here's a quick video showcasing voice commands in the Golf Daddy app: If you're experiencing issues with voice commands, try the following steps: Check Your Microphone – Check your microphone to ensure it’s unobstructed and working properly. You can test this by using a voice assistant like Siri. Also, verify that speech recognition permissions are enabled by going to Settings > Apps > Golf Daddy and checking the permissions. Ensure Voice Command Access – Confirm that your app has permission to access your microphone. Go to your phone’s settings and ensure the Golf Daddy app is allowed to use the microphone. How to go to the Golf Daddy app settings screen: Speak Clearly – Voice commands are more accurate when spoken clearly and at a moderate pace. Ensure you’re speaking directly into the microphone and using the exact command as listed in the app. Check for Updates – Make sure you have the latest version of the Golf Daddy app installed. New updates may improve voice command functionality. Restart the App – If commands aren’t responding, try closing the app and reopening it to resolve any temporary issues. Need more assistance? Feel free to start an in-app chat with us or send an email to help@golfdaddy.com. We're here to help!

Read More

Does a damaged pad affect app accuracy?

The Golf at Home mat is built tough and made with durable sequins, specifically designed to handle regular, everyday use. A bit of light wear and tear is completely normal over time and won’t affect your experience. As long as your swings result in clear, unobstructed divots, the app will continue to provide reliable insights into your performance. Here's a Golf at Home mat with slight wear and tear: In some cases, if divots appear blocked or faded, or if the pad experiences excessive wear, it may slightly affect tracking. This is often due to improper swing technique, which can put extra pressure on certain parts of the mat. Don’t worry—this is an opportunity to refine your form, and the app’s real-time feedback can help guide you. If you notice the white surface starting to fade or divots becoming unclear, we recommend keeping your setup in top shape by purchasing a Replacement Pad Bundle. It’s a quick, affordable way to maintain optimal performance and keep your training going strong. Need more assistance? Feel free to start an in-app chat with us or send an email to help@golfdaddy.com. We're here to help!

Read More

Does the app require an internet connection to work? (FAQ)

Yes, high-speed internet connection is required for the Golf Daddy app to function properly. Swing analysis depends on either a Wi-Fi or mobile data connection to provide accurate results. If you're using TV Mode, make sure both your device and your TV are connected to the same local Wi-Fi network to ensure proper functionality. An internet connection is also necessary for downloading updates and keeping the app up to date. Need more assistance? Feel free to start an in-app chat with us or send an email to help@golfdaddy.com. We're here to help!

Read More