We’re sorry to hear you’re encountering issues while playing on Golf at Home. In most cases, these problems are related to alignment or other parts of each player’s setup.
We’d recommend going through the rest of this help article to help get things running smoothly.
Ensure everything is set up properly:
- From the home screen, tap "Calibrate Playspace" for quick tips and setup instructions. The final step of this sequence is to take a test swing.
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If your test swing isn’t detected during setup, try these tips:
- Stay in Frame: Make sure you and your club are always visible in the shot.
- Phone Height: Position your phone around waist height for the best results.
- Lighting Matters: Ensure your setup is well-lit for optimal performance.
- You Only: Be the only person in the frame—background images or people can confuse the app.
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Alignment: Keep your mat inside the guide box shown on the app during play.
Here's a quick video discussing the steps above:
- Make a Divot: Your swing should create a divot on the Golf Daddy Simulator Mat for accurate swing analysis.
Here's what divots look like:
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What is a divot? How is it related to my practice sessions with my Golf at Home?
A divot is the mark your club makes on the mat during a swing. Golf at Home uses this to analyze your swing and give accurate feedback to help you improve.
Still Experiencing Issues?
You can also send a screen recording of your session, and we’ll look into it further. We’re here to help.