Frequently Asked Questions

How long does it take to process an order?

Please allow up to 3-5 days for order processing.
We average a shipping time of 1.8 days to all US destinations.
However, during periods of high demand processing & shipping times may vary.

Where is my tracking information?

Once an order is shipped out, tracking information is automatically sent via email to our customers.

Please check your junk / spam inbox if you're unsure, however, if you have not received one within our typical timeframe, feel free to reach out via the form below.

How do I return an item?

We're sorry to hear that you'd like to return your order.

If you do have any issues we could resolve, please do reach out and let us know and we will do our best to make it up to you.

However, if you're certain about your return, fill out the form below, mention you'd like to return an item and be sure to include your:
-Order number
-Reason for return
-Items to return

I signed up for the SMS club but have not received my discount code

Please allow up to 5 minutes to receive your SMS club discount code as sometimes we experience SMS delays.

If you have still not received your discount code, reach out via the form below and we will confirm you're in the SMS club and will send you your deserved code ❤️

Shipping information

FREE Shipping - 4-8 days
Insured Shipping (lost / stolen / damanged orders) - 4-8 days
Express Insured Shipping - 2 days

Standard Shipping - 7-14 days
Express Insured Shipping - 4-5 days